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Frequently Asked ...

• "Are your services limited to seniors?"
• "How do you select your Caregivers?"
• "Why should I use Proactive Care instead of hiring a Caregiver directly?"

Get the answers...

We're Here for You!

Do you or a loved one require a service that is not mentioned on our website? Get in touch and speak with our Intake Coordinator regarding your special needs...we may be able to help!

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Alzheimer's Early Detection Alliance Member

Frequently Asked Questions ....

 

  • "Why should I choose Proactive Care instead of hiring a Caregiver directly?"

Using Proactive Care for personal care services allows you to shift the responsibility of Caregiver selection, training and management to us. For example, you will never need to worry about:

  • What to do if the Caregiver is sick or on vacation.
  • If you are ready, willing and able to handle all the employment issues such as filing with the State Bureau of Employment Services, handle workers compensation, benefits and taxes.
  • Your availability to oversee, monitor and coach caregivers to ensure the best possible experience and provide ongoing professional development.
  • Potential liability exposure to you and your family.

Caregiving is our passion and our business. This is what we do best. We work to ensure each client receives the level of care, support and understanding he or she deserves and expects.

  • "Are your services limited to Senior Citizens?"

No, we also provide services to New Moms, Working Parents, Children with or without special needs, those recuperating from an illness, surgery or injuries, and people requiring continuing care.

We match Caregivers that already have the necessary skills and experiences with specific clients and then mentor and coach them to be oriented to a client’s way of living.

  • "How do you select/hire your Caregivers?"


Our Caregivers are reliable professionals who have been thoroughly screened, formally oriented to individual client needs, insured and bonded.

As part of Proactive Care's rigorous selection process, we thoroughly screen each of our caregivers and make sure they have the essential skills to be successful. We perform thorough background checks looking for felony and misdemeanor conviction history, driving records, reference checks & previous employment verification.

  • "Who pays the Caregiver? Do you I pay you both, seperately?"

No. Proactive Care administers all the billing, payroll, employee/employer taxes, workers compensations and liability insurance, bonding and administrative/scheduling responsibilities. Clients do not have to worry about paying extra taxes, reporting employment information to local, state and federal agencies or even immigration issues.

We take care of all of this for you, as every Caregiver put on assignment by Proactive Care is required to be an employee of our office and not a subcontractor or independent operator. We minimize your personal and family risks.